Last updated: 24 July 2026
Koshyari Communication ("we", "our", "us") operates the RechargeHub website
(recharge.sktechno.in) and the
RechargeHub mobile application. This Privacy Policy explains how we collect,
use, and protect your personal information.
By using our services, you agree to this Privacy Policy.
If you do not agree, please do not use our services.
1. Information We Collect
Information You Provide
- Account: Name, mobile number, email address, and password (stored in encrypted form)
- Business: Shop name, address, city, and pincode (optional)
- Transactions: Recharge number, amount, and operator details
- KYC (Optional): PAN number, photo, and address proof only if you voluntarily upload them
Aadhaar: We never store your complete Aadhaar number.
We only retain the last 4 digits, as required under the Aadhaar Act, 2016.
Information Collected Automatically
- Login time, IP address, and device identification (for security purposes)
- Application version and Android version (for technical support)
Information We Do NOT Collect
- Your phone contacts
- Your SMS or call records
- Your location
- Your photos or files stored on your device (except files you voluntarily upload for KYC)
2. How We Use Your Information
| Recharge Processing |
To send your recharge request to the selected operator. |
| Account Management |
To manage login, wallet balance, and passbook records. |
| Security |
To notify you whenever your account is accessed from a new device. |
| Customer Support |
To respond to your questions and support requests. |
| Legal Compliance |
To comply with GST, Income Tax, RBI, and TRAI regulations. |
We do not sell your personal information,
and we never share it with third parties for advertising purposes.
3. Information Sharing
-
Recharge Operators / Aggregators —
We share only the mobile number, operator, and recharge amount required
to complete your recharge.
-
Payment Gateway —
When you add money to your wallet, transaction details are shared with
the payment partner. Your card details and UPI PIN are never received or stored by us.
-
Government Authorities —
Only when required by law.
We do not share your information with anyone else.
4. Security
- Passwords are securely stored using bcrypt encryption and never in plain text.
- Our website and mobile application use HTTPS encryption.
- Your transaction PIN is encrypted separately.
- KYC documents are stored in a protected directory and cannot be accessed using direct links.
- You receive WhatsApp or email alerts whenever your account is accessed from a new device.
Although we take strong security measures,
no method of transmission over the Internet is completely secure.
Please do not share your password or transaction PIN with anyone.
5. Data Retention
- Transaction Records: 8 years (as required under GST and Income Tax laws)
- Account Information: Until your account remains active.
- KYC Documents: Up to 5 years after account closure.
- Login Logs: 12 months.
6. Your Rights
- You have the right to view your information from the Profile section of the app.
- You have the right to request correction of inaccurate information.
- You have the right to request account closure (transaction records may still be retained where required by law).
- You have the right to disable notifications.
To exercise any of these rights, please call
9997040329
or email us at
koshyarilalit@gmail.com.
We normally respond within 7 working days.
7. Children's Privacy
Our services are not intended for individuals under 18 years of age.
We do not knowingly collect information from children.
If we discover such an account, it will be removed.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
If significant changes are made, we will notify users through our website
and mobile application. Please check the "Last updated" date above.